Our Shipping Policy

Shipping Rates

We currently offer the following shipping options:

Free Shipping

Orders of $65 or more ship FREE (automatically applied at checkout).

Flat Rate Shipping 

Flat-rate standard shipping costs $7.99 for packages under 5lbs.

Flat-rate standard shipping costs $12.99 for packages over 5lbs.

Handling Time

All items are processed within 1 to 3 business days (excluding weekends and holidays).

Once your order has been processed and shipped, you will receive a confirmation email with tracking information.

Transit Time

Shipping delivery times depend on your location and the shipping option selected at checkout. Typical delivery timeframes are:

  • Domestic (U.S.) Orders: 5 to 8 business days after shipment

Please note: delivery times may vary during holidays, promotions, or carrier delays.

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Multiple Shipments

To provide you with the best selection of styles and the fastest possible delivery, some items are shipped from our Arizona boutique while others are fulfilled by our trusted U.S. fulfillment partners.

Your order may ship from multiple locations and arrive in separate packages at no additional cost. If your order ships in multiple packages, you'll receive tracking information for each shipment as it is processed.

Tracking Your Order

Once your order ships, you will receive a tracking number via email. Please allow up to 24 to 48 hours for tracking updates to appear.

Incorrect Address / Returned Packages

Please make sure your shipping address is entered correctly at checkout.

If an order is returned to us due to an incorrect or incomplete address, the customer is responsible for the reshipping cost.

Lost or Delayed Packages

Once a package has been handed off to the carrier, shipping delays may occur beyond our control. If your package appears delayed or lost, please contact us, and we will do our best to assist you.

Questions?

If you have any questions about your order or shipping, please contact us at:

support@desertsundayco.com